Troubleshooting - Installation Guide

Skip to content
Back to top
View this page
Edit this page

# Troubleshooting

If no binary version is available for your system, you can fallback to the Building from source or use one of the alternatives proposed at the end of Sage Installation Guide.

If you have any problems building or running Sage, please take a look at the release tour corresponding to the version that you are installing. It may offer version-specific installation help that has become available after the release was made and is therefore not covered by this manual.

Also please do not hesitate to ask for help in the SageMath forum or the sage-support mailing list at https://groups.google.com/forum/#!forum/sage-support.

Also note the following. Each separate component of Sage is contained in an SPKG; these are stored in `build/pkgs/`. As each one is built, a build log is stored in `logs/pkgs/`, so you can browse these to find error messages. If an SPKG fails to build, the whole build process will stop soon after, so check the most recent log files first, or run

    $ grep -li "^Error" logs/pkgs/*

from the top-level Sage directory to find log files with error messages in them. Send the file `config.log` as well as the log file(s) of the packages that have failed to build in their entirety to the sage-support mailing list at https://groups.google.com/group/sage-support; probably someone there will have some helpful suggestions.