If your site or Internet Service Provider uses an HTTP proxy, obtain its host name and port number. You can get this information from a network administrator, or from a Web browser that you know can reach the Internet.
The tuner will automatically ask to be updated once every week. You can skip that update, but you can also update more frequently by selecting "Update Tuner" from the Tuner menu.
Launch the browser (Netscape Navigator or Microsoft Internet Explorer) that you want to be the default. If it's not the default it will ask you if you want to make it so.
If you're using Netscape Navigator, go to Network Preferences and select Proxies. Select 'View' for Manual Proxy Configuration. Then enter 'localhost' as your HTTP Proxy and '5283' as your Port and click OK.
If you're using Internet Explorer, go to View and select Options. Choose the 'Connection' tab and check the 'connect through a proxy server' field. Click 'Settings' and enter 'localhost' as the 'address of proxy to use' and '5283' as your Port.
The 1.1 Tuner uses Java's JRE1.1.2 which is much larger than the previous version of Java, JDK1.0.2.
The Tuner in version 1.1 is written in Java. Tests we have performed have shown that the performance is better than for the 1.0 Tuner and becomes increasingly better the more channels you have. The Java code runs faster but there is more overhead associated with JRE 1.1.2. (there are a lot more classes to load). The Tuner's performance is limited by Java though we have used caching and optimized code where possible.
This problem can occur when updating a 1.1beta1 or 1.1beta2 Tuner. The only solution is to uninstall the Tuner then download the latest beta Tuner from http://www.marimba.com/tunein.
Go to Start->Settings->Control Panels->Add/Remove Programs and select Castanet Tuner.
Right click on your Windows Task Bar, choose "Properties" and view "Start Menu Programs." Then remove "Castanet Tuner" from "Startup."
If you're not using Microsoft's Dialup Networking you will not see a dialup server. You need to change your type of connection from 'modem' to 'direct' in the tuner. This can be done in the Tuner's configure-options tab. Then, you must connect to your ISP/internet provider and then launch the Tuner.
This can be caused by using a TCP/IP stack that doesn't work with the JRE/JDK1.1. The MSTCPIP stack with Win95 has been tested and works well. Other stacks, even though they are 32 bit Win95 stacks, may not work.
If you have installed something into your registry which attempts to make your Win95 short filenames look nicer by removing the "~" from the name when possible, then you will run into problems trying to update your tuner. To fix you must edit your registry and remove the binary value named NameNumericTail. To do this, go to the Start menu and select Run, and type the program name "regedit". Under the top level "My Computer", walk down the tree through the following entries, until you find the entry called "NameNumericTail". If you remove this you should be able to update the tuner.
HKEY_LOCAL_MACHINE System CurrentControlSet control FileSystem NameNumericTail
Remove the entry called "NameNumericTail", restart your computer, and re-install the Castanet Tuner from the InstallShield files. Updates should work at that point.
Note: Norton Utilities 2.0 gives you the option of changing how the short version of the files are named.
Your Tuner is unable to connect to the internet server 'tuner.marimba.com.' This error can occur if you have a true phone/internet line failure. It can also occur if you're an AOL, Compuserve or Prodigy user and you have selected "modem" versus "direct" connection when configuring the Tuner. Make sure you have chosen "direct"; "modem" is only for Windows 95 and Windows NT if you have Dialup Networking configured. Then, you will need to first connect to your service and then launch the Tuner.
Before installing Castanet products, it is necessary to completely close all Castanet programs. Some other program may be using the dll when you're trying to install the Tuner. You should not see any Marimba icons in your toolbar in the bottom right.
Shockwave doesn't currently work with 1.1 JRE/JDK. There are efforts to address this problem and we will update this FAQ with further information when available.
You can uninstall the Tuner manually, or, if you have kept the tuner installer, automatically.
To uninstall the Tuner manually:
- Trash the Castanet Tuner folder
- If you have no other Marimba applications, trash the System:Extensions:Marimba Libraries folder; this folder contains files that are shared by Marimba applications.
- Trash the System:Preferences:·marimba:files folder, which is where the tuner keeps channels.
To uninstall the Tuner automatically:
- Double-click the tuner installer (Castanet Tuner Installer).
- Choose Uninstall from the pull-down near the upper left corner.
- Click Uninstall.
Before you install the tuner, be sure your computer has the following:
Installing the tuner creates three folders:
This message means that the Tuner is unable to connect to Marimba's Internet server. Be sure that you have selected "direct" as the connection type in the Tuner's Configure:Options page. If you are connecting to the Internet via modem, establish the connection manually before starting the Tuner.
Assuming the Tuner is installed in /usr/local/castanet:
prompt> rm -rf /usr/local/castanet/tuner
To uninstall channels:
prompt> rm -rf $HOME/.marimba/files
This message means that the Tuner is unable to connect to Marimba's Internet server. Be sure that you have selected "direct" as the connection type in the Tuner's Configure:Options page. If you are connecting to the Internet via modem, establish the connection manually before starting the Tuner.